WHAT TO SAY · TEAM CHANGES
How to tell employees they must return to the office
Return-to-office news lands on real lives: childcare, commutes, health. Be clear about the decision, honest about the reason, and open about what is still flexible.
Before you start
- Know the policy details, dates and exceptions process.
- Tell the team together, then follow up one-to-one.
The script
- OPEN WITH
I want to share a change to how we work, and give you time to ask questions.
From [date], we will be in the office [days per week].
The reason is [reason]. I know this is a big change for some of you.
What is still flexible: [hours, specific days, exceptions].
If this creates real difficulties for you, please talk to me privately this week. I would rather know now.
Replace the [brackets] with real details. Say it in your own words; the structure matters more than the exact wording.
If they say…
“We were more productive at home.”
I hear that. The decision is made, but I will pass on feedback, and I want to know what would make office days worthwhile.
What to avoid
- Announcing by email only.
- Pretending you agree if you do not; say it is the decision and you will make it work.