WHAT TO SAY
Scripts for hard conversations with employees
Word-for-word scripts for 24 conversations managers dread: lateness, body odour, a missed promotion, a pay rise you cannot give, redundancy and more. Each one has the opening line, what to say next and how to handle the reaction.
Performance
- How to tell an employee their work is not good enoughScript →
- How to tell an employee their probation is being extendedScript →
- How to tell an employee about a mistake that affected a customerScript →
- How to talk to an employee about frequent sick daysScript →
- How to tell an employee to stop working late and overworkingScript →
- How to tell an employee they are going on a performance improvement planScript →
- How to tell an employee they need to be more proactiveScript →
Behaviour and conduct
- How to tell an employee they have body odourScript →
- How to tell an employee they are always lateScript →
- How to tell an employee to stop using their phone at workScript →
- How to tell an employee about inappropriate clothing at workScript →
- How to tell an employee they talk too much in meetingsScript →
- How to tell an employee they were rude to a colleagueScript →
- How to tell an employee someone has complained about themScript →