WATCH & LEARNTOPIC 61

Why “We’ll revisit it next quarter” makes your best person start looking

“Next quarter” feels kind, but your best person hears probably never and starts counting the weeks. A clear date, or a clear no, is better than a vague maybe.

THE QUICK ANSWER

Say this instead: “Here’s what I can do, by this date, and what I need from you.” “We’ll revisit it next quarter” feels kind, but your best person hears probably never and counts the weeks. A clear no beats a vague maybe. Write the promise down with a date and bring it to your next one-on-one.

GO DEEPER

Why a vague “later” loses good people

When someone asks for a raise, a promotion or a change you cannot give right now, “we’ll revisit it next quarter” feels like the kind answer. You are not saying no, and you are buying time.

Your best person hears something else: probably never. They have heard “later” before, they know it often means nothing, and they start counting the weeks. Some of them start looking elsewhere, quietly, long before the quarter ends.

A vague maybe is harder to live with than a clear answer. If the answer is no, say so and explain why, so they can decide what to do. If the answer is yes later, make it real: “Here’s what I can do, by this date, and what I need from you.” A date and a condition turn a hope into a plan.

Then write the promise down and bring it to your next one-on-one. If you keep your side of it, you earn trust that is hard to build any other way. The one-on-one notebook is a simple place to keep it.

KEY TAKEAWAY

Give a date, what you can do, and what you need from them, or give a clear no. Never a vague later.

TEST YOURSELF

You told an employee “we’ll revisit your raise next quarter.” What is the best way to make that a real promise?

PRACTISE IT

Try this lesson in the arcade

Quick retro games that start with this lesson’s situations. One thumb, one to three minutes, free.

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