ONE HABIT A WEEK

Weekly habits for better managers

Small habits that make the biggest difference, each with something to try this week and the words to use. The free weekly email sends one at a time, with a reminder to try it.

  1. HABIT 1

    Protect your one-on-ones

    Cancelled one-on-ones tell people they are less important than whatever replaced them.

    Try this week: Move a one-on-one if you must, but never cancel it. Keep a short version rather than none.

    SAY I need to move our one-on-one, can we do 15 minutes at 4pm instead?

    One-on-one notebook →
  2. HABIT 2

    Make praise specific

    "Great job" fades in seconds. Naming what someone did and why it mattered gets it repeated.

    Try this week: Give one piece of specific positive feedback a day this week.

    SAY The way you handled the customer this morning, letting them finish before answering, calmed it right down.

    Positive feedback examples →
  3. HABIT 3

    Ask before you tell

    Jumping to the answer teaches people to wait for you.

    Try this week: When someone brings a problem, ask "what do you think we should do?" before giving your view.

    SAY What options have you thought about?

  4. HABIT 4

    Always say why

    People commit to decisions they understand, even ones they disagree with.

    Try this week: Add one sentence of "because" to every request or decision this week.

  5. HABIT 5

    Close every loop

    Every promise you forget costs a little trust.

    Try this week: Write down every "I will get back to you" and clear the list by Friday.

  6. HABIT 6

    Delegate outcomes, not tasks

    Handing over the result, not the steps, grows people and frees your time.

    Try this week: Pick one recurring task and hand it over with the goal, the deadline and the decisions they can make.

    How to delegate →
  7. HABIT 7

    No surprises in reviews

    If the review is the first time someone hears about a problem, the review is not the problem.

    Try this week: Raise one small piece of constructive feedback in a one-on-one this week, while it is small.

    Feedback checker →
  8. HABIT 8

    Give every meeting a purpose

    Meetings without a clear outcome multiply.

    Try this week: Write the decision or outcome you need at the top of every invite you send this week.

    Meeting cost calculator →
  9. HABIT 9

    Listen for 60 seconds

    Managers interrupt far more than they think.

    Try this week: In your next difficult conversation, let the other person talk for a full minute before you respond.

  10. HABIT 10

    Model the hours you want

    Your late emails set the culture, whatever you say about balance.

    Try this week: Schedule any message you write after hours to send in the morning.

  11. HABIT 11

    Ask for feedback on you

    Your team sees your blind spots every day.

    Try this week: End one one-on-one this week with "What is one thing I could do differently?" and just say thank you.

    Questions to ask your team →
  12. HABIT 12

    Notice the quiet ones

    Quiet people are often thinking hardest, and leave without warning.

    Try this week: Ask the quietest person in your next meeting for their view by name, kindly.