ONE HABIT A WEEK
Weekly habits for better managers
Small habits that make the biggest difference, each with something to try this week and the words to use. The free weekly email sends one at a time, with a reminder to try it.
HABIT 1
Protect your one-on-ones
Cancelled one-on-ones tell people they are less important than whatever replaced them.
Try this week: Move a one-on-one if you must, but never cancel it. Keep a short version rather than none.
SAY
One-on-one notebook →I need to move our one-on-one, can we do 15 minutes at 4pm instead?
HABIT 2
Make praise specific
"Great job" fades in seconds. Naming what someone did and why it mattered gets it repeated.
Try this week: Give one piece of specific positive feedback a day this week.
SAY
Positive feedback examples →The way you handled the customer this morning, letting them finish before answering, calmed it right down.
HABIT 3
Ask before you tell
Jumping to the answer teaches people to wait for you.
Try this week: When someone brings a problem, ask "what do you think we should do?" before giving your view.
SAY
What options have you thought about?
HABIT 4
Always say why
People commit to decisions they understand, even ones they disagree with.
Try this week: Add one sentence of "because" to every request or decision this week.
HABIT 5
Close every loop
Every promise you forget costs a little trust.
Try this week: Write down every "I will get back to you" and clear the list by Friday.
HABIT 6
Delegate outcomes, not tasks
Handing over the result, not the steps, grows people and frees your time.
Try this week: Pick one recurring task and hand it over with the goal, the deadline and the decisions they can make.
How to delegate →HABIT 7
No surprises in reviews
If the review is the first time someone hears about a problem, the review is not the problem.
Try this week: Raise one small piece of constructive feedback in a one-on-one this week, while it is small.
Feedback checker →HABIT 8
Give every meeting a purpose
Meetings without a clear outcome multiply.
Try this week: Write the decision or outcome you need at the top of every invite you send this week.
Meeting cost calculator →HABIT 9
Listen for 60 seconds
Managers interrupt far more than they think.
Try this week: In your next difficult conversation, let the other person talk for a full minute before you respond.
HABIT 10
Model the hours you want
Your late emails set the culture, whatever you say about balance.
Try this week: Schedule any message you write after hours to send in the morning.
HABIT 11
Ask for feedback on you
Your team sees your blind spots every day.
Try this week: End one one-on-one this week with "What is one thing I could do differently?" and just say thank you.
Questions to ask your team →HABIT 12
Notice the quiet ones
Quiet people are often thinking hardest, and leave without warning.
Try this week: Ask the quietest person in your next meeting for their view by name, kindly.