PERFORMANCE REVIEW PHRASES

Performance review phrases by competency

Ready-to-use phrases for 11 competencies, sorted by rating: strengths, solid performance and areas to improve, plus lines for self-reviews. Copy one, then add a real example.

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20 PHRASES

Communication

Clear, timely updates in writing and in person, pitched for the audience.

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20 PHRASES

Teamwork and collaboration

Works well with others and makes the whole team better.

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20 PHRASES

Initiative and ownership

Acts without being asked and follows things through to the end.

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20 PHRASES

Dependability and reliability

Meets commitments, and flags risks early when a commitment is at risk.

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20 PHRASES

Quality of work

Accurate, thorough work that rarely needs redoing.

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20 PHRASES

Problem solving

Finds the real cause and proposes workable fixes.

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20 PHRASES

Customer service and focus

Understands what customers need and acts on it.

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20 PHRASES

Learning and professional development

Seeks feedback, builds new skills and applies them.

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20 PHRASES

Leadership

Guides, develops and supports others (for leads and managers).

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20 PHRASES

Attitude and values

Acts in line with how the team agreed to work.

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20 PHRASES

Time management and productivity

Plans their time, prioritises well and gets the important things done.

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