ONE-ON-ONE QUESTIONS · 15 QUESTIONS

First one-on-one questions to ask a new direct report

The first one-on-one is not a status update. Its job is to learn how this person works best and to agree how the two of you will work together. Ask a few of these, take notes, and spend most of the time listening.

Getting to know them

  • What do you enjoy most about your work?
  • What are you proudest of from the last year?
  • What is something about you that would surprise the team?
  • What do you want to be doing in two or three years?

How they like to work

  • How do you like to receive feedback: in the moment, in writing, or saved for our one-on-ones?
  • When are you most focused during the day, and how can I protect that time?
  • How do you prefer to hear from me: chat, email, or a quick call?
  • What did your best manager do that you would like me to keep doing?
  • What did a manager do that you never want to experience again?

The job and the team

  • What is going well in your role right now?
  • What is getting in your way that I might be able to remove?
  • If you were in my seat, what is the first thing you would change?
  • Is there anything I should know about the team that nobody will tell me?

Agreeing how you will work

  • How often should we meet, and for how long?
  • What would make these one-on-ones useful for you?

How to run it

  • Tell them what the meeting is for at the start: "This is about getting to know how you work, not about checking up on you."
  • Share something about how you work too. A short manager user guide makes this easy.
  • End by agreeing when you will meet next and one thing you will each do before then.

What to avoid

  • Turning it into a project status update.
  • Promising changes you cannot deliver yet.
  • Asking all 15 questions. Pick five.

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Add these questions to a one-on-one agenda in the free notebook, take notes in the meeting, and carry the actions to next time.

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